LeiaM: "Major Issues"★★☆☆☆
Posted: 27/Feb/2024 22:40:29 (8 hours ago)
I'll start by saying that I didn't want to make a review so soon as I am a relatively new user, but the recent 'ban debacle' has prompted me to at least put down some thoughts.
For those unaware the tl;dr is that over 40 accounts were banned for suspected botting because they were using CSS of some kind which caused the site to overload and look like it was under a DDoS attack. The banned users were sent e-mails saying they had been banned for botting and encouraged to contact support if they felt this was an error. It took hours for many to get their accounts back, and the vast majority were innocent users who had done nothing wrong and rightly panicked when they felt their progress and irl money spent were just gone with no proper explanation.
In trying to address this the staff were exceptionally harsh. This stems from the fact that they were not as clear as they should have been from the start about what was happening, and users were responding with their own frustrations around the issue. Were this an uncommon thing I'd be inclined to let it go and say nothing but...well, it's clear from doing a little digging around the forums and reading other reviews [especially the 1/2 star ones] that this is a consistent issue going back years.
Something will go wrong, and rather than being as clear as possible the staff [and especially the site owner] will try to fix the issue and not address it publicly in most cases, and the above loop happens. Users don't understand and are understandably frustrated, the staff/site owner lash out, and it's just a cycle.
I know a bit about code, and how hard it is to maintain older code while trying to build new things and keep a site like this running but also full of enough stuff/events to keep people engaged. But I saw in several other reviews as well as on the forums that the owner is working on another game and while that's all well and good as it seems they are also intent on being the only one doing code on this site...well, let's just say if I were doing that I know I'd be stretched thin and stressed and prone to lashing out to. Which still doesn't make that behavior okay, especially without proper apologies in the aftermath, but I do kinda understand it at least.
And what this all boils down to is a site that has issues due to how old the code is and that it was never meant to handle what's happening now, an owner who won't get help with the code [to the best of my knowledge] while also trying to code an entirely separate thing, and now users that are scared. They're scared that just using the site normally might get them banned - which isn't the case, but because it was explained so poorly at the start it's now the perpetuating sentiment. I saw a few people say they were scared to leave negative reviews and talk about their time on the site in a less than totally positive way. I've seen users attacking people for suggesting the staff [and especially the server owner] could be at fault in any way, shape, or form.
I'm also scared to leave this review. But I feel it needs to be said because now I've witnessed first hand in real time how bad the staff are at communicating properly with users and then dealing with the aftermath when people are confused and trying to get answers, or saying that things weren't handled properly. Hopefully it can serve as a warning to people in the future too, if nothing else.
👍 1👎 0
kwolf1998: "Addictive and fun game!"★★★★★
Posted: 21/Feb/2024 00:44:30 (7 days ago)
Came back to this game after a long hiatus and it's still just as fun and addictive as before! My favorite thing on here is collecting every Pokemon and seeing all the Exclusive and Variant pokemon the site releases!!
👍 1👎 0
Shiny Espurr: "Uniquely Addictive!"★★★★★
Posted: 20/Feb/2024 21:36:17 (7 days ago)
A casual clicker game any Pokémon fan is sure to enjoy, bringing a unique and diverse experience for players across the world.
👍 1👎 0
Posted: 20/Feb/2024 02:17:32 (8 days ago)
One of the most relaxing games I've played that I truly enjoy coming back to. It's is Eggceptional, I would highly recommend it!!
👍 3👎 0
AESTHETICALbirb: "Came back! Still addictive!"★★★★★
Posted: 19/Feb/2024 13:09:08 (8 days ago)
I left years ago because of outside life events. But saw an ad for it on insta and logged back into my account. I fell back in love with the game and instantly was reminded of how fun and addictive it is!
👍 5👎 0
Posted: 17/Feb/2024 01:41:19 (11 days ago)
I've been addicted to this...
👍 5👎 0
Posted: 16/Feb/2024 08:43:06 (11 days ago)
It's way more fun that I thought. Community is awesome too and I've got to learn some great people! ^^
👍 5👎 0
Posted: 13/Feb/2024 12:18:47 (14 days ago)
👍 3👎 5
Posted: 12/Feb/2024 05:58:25 (16 days ago)
It's been a long time since I'm playing this game and he is my favourite pokemon game among all those I have played.
I was absent for a long time but when I came back, I remembered everything about the mechanic of the game, I love this games.
👍 7👎 2
slicky: "my review"★★★★★
Posted: 12/Feb/2024 04:23:25 (16 days ago)
Votes below threshold, review has been hidden. View
👍 1👎 5