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Because it's an MMO, and for that, we all need the basic communication requirement. There's a big step between, 1 on 1 conversations that we can moderate and intervene with in regards to reports. To multiple private chatrooms - even if they're not in real time - that we can't moderate efficiently.
Point being, this is why you will only see one chatroom on PFQ and that chat is what all moderators have easy access to.