Loading...

Top
PFQ Banner

This is PokéFarm Q, a free online Pokémon collectables game.

Already a user? New to PFQ?

Single post in Better Visibility of the Reporting Guide

Forum Index > Core > Suggestions > Completed > Better Visibility of the Reporting Guide >

croChimerical's AvatarcroChimerical
croChimerical's Avatar
Suggestion Title: More visibility for the report guide. Suggestion Summary:Originally I thought we needed a guide on reporting, only to realize/be told it already exists. But it seems a bit outdated (mostly that the images are broken) and it's tucked away on the last page of the guide forums (a forum I already see people miss a lot.) I think it'd be useful if the guide could be linked in the rules and/or on the guide page somehow, so more people are aware of its existence and can feel better about reporting. Positive points: Would help users know about and find the guide so they can become more comfortable at reporting Negative points:Could still be overlooked, reducing the use of linking it Users in theory should just be able to find it themselves Reason For Consideration: I have seen numerous users unsure on reporting, why it's needed, or what a report process is like. Clearly that means the existing guide isn't very visible tucked away on the last page of the guides forum. I hope linking in it appropriate places would allow more users to see it, and thus make use of it.

Original post

Suggestion Title: Report Guide Suggestion Summary: A staff made or approved guide on filing a report and misconceptions about what happens after, possibly linked in the rules and on the report page, to help unsure or nervous users better report and keep the forums/community clean. The guide could include a screenshot of how a general report screen looks. It could explain what could be important information in reports, what isn't, and possibly some suggestions for wording on common reports (bumping too soon, double posting, breaking legibility guidelines, to name a few common ones I have reported myself) for those with anxiety or who are bad with words. Would let users know that a report isn't instantly filed after clicking the button without them needing to find out by actually clicking it themselves just to see. (I have seen many users worry about accidentally hitting report, or worried about clicking it because of such a thought). It could also include a section letting users know that a reported user usually will not be locked or "banned" just for minor offences and will typically just recieve a warning, especially if it's their first offence. I have seen this worry a lot and used to think it myself. Informing users they won't somehow "ruin" another user's PFQ experience for a simple/minor report could encourage them to not be so scared of reporting. A section clarifying why a report is important and should be done over just ignoring it would also be helpful, so that people realize why reporting is better than simply ignoring it. This could also clarify why it's better to report than handle it yourself. (Such as situations where it was actually a misnderstanding that would've been cleared up peacefully if reported, but when handled by oneself could devolve into rudeness. Or arguements caused by thinking something was innapropriate or foul language that would've been more peacefully solved by just reporting and letting staff decide if it was innappropriate and thus can be sure it doesn't happen again, or if it was fine and "Here's why it was okay" which I myself have heard before.) As a hopefully offical guide, it would be a nice bonus to have the guide linked on the report page itself and in the rules, so more people will know it is there. On the rules page, it could possibly see it being linked in rule 6F, such as: "If you are aware that someone is breaking the rules (in example, knowing someone has a multi-account) and you do not report them (Here's a guide on reporting if you are unsure how), then you are aiding them in rule-breaking." On the report page it could possibly be linked like: "Provide as much relevant information as possible, including screenshots if necessary. BBCode IS allowed, but should be limited to what is necessary (such as images or links). Unsure what is neccesary or not? See this guide" Of course, those placements for linking the guide are simply what I coud think of ad if someone else can think of a better placement, i'm all ears. Positive points: Could encourge more users to report things that need reporting by removing some of the anxiety and confusion over it Could help users newer to reporting know how to file an effective report. Negative points: Some people could think the ways suggested to report in it are how one absolutely must do it May possibly still not be seen by users who need it, reducing its use Could easily be made by a user not staff (tho I feel as if people would trust it more to be reliable if it was staff made.) Reason For Consideration: It feels like many users (including myself when I was newer) are almost scared to report people because "report" sounds harsh and they are not aware of what making a report is like or what to include in it and are scared of harming another user's experience because they hear "report" and instantly think "ban". I believe a guide letting people know what to expect from the report feature would ease some of this worry and stigma and help create a better attitude about repports that would encourage more plyers to help by reporting things that need reporting. If anything is unclearly worded, please ask me to clarify. I am not always the best with words but another suggestion got me thinking on and noticing some of the misconceptions behind reporting.
Avatar drawn by me.
© PokéFarm 2009-2024 (Full details)Contact | Rules | Privacy | Reviews 4.6★Get shortlink for this page