Server performance and desyncs

Users who were locked were required to contact the Support Centre to resolve the concerns and have their account unlocked ^^' Additionally, account locks do not prevent users from accessing their account and is typically accompanied with an email, assumingbthe correct email is connected to your account.

@Grumpy Kitwurm: Your post can be summarised as "banning people was outrageous, you should have just stopped them from making interactions temporarily instead..." What do you think the lock did? Even if we had a feature to lock only interactions, how would that have been any different to what was done?

Given that we already have two different popups that warn of interaction overload that get routinely ignored, I question how well such a thing would have worked. Especially since interactions had nothing to do with it. The word "interaction" (or related terms) do not appear anywhere in the detection code that was used for the banwave. It was entirely based on the fact that normal gameplay follows specific patterns of actions, and the affected users were exhibiting patterns that were completely inconsistent with normal gameplay. This, ultimately, was caused by the injected CSS removing the need to even look at what you were doing to "play" the game, and resulted in excessive calls to certain endpoints that did not make sense. At the time, it looked like a deliberate attack, and action was taken accordingly. After investigation concluded (again, only made possible by the lag being reduced) it was rolled back and affected users compensated. Within 40 minutes, not "hours." (Mostly, depending on response times from the user and position in the ticket queue)

For context I was in call with my partner and mindlessly clicking away as I was distracted. Paired with the one click for fields css + QOL, I can see what happened and how excited and distracted fidgeting tapping brought this about. I will say first and foremost that the mods responded relatively quickly and we're polite and clear in informing me to be mindful of my clicking habits in the future, which I absolutely will. My friends were here advocating on my behalf when I did not ask them to (Sorry guys, I really didn't mean to cause trouble D:) because they were just as confused as I was. Looking over the rules I really could not find anything related to my ban which simply stated: "Your account is currently locked, Reason: Botting. Expires: Indefinite." - I had no idea what I did or what this entailed, so I immediately contacted support. Couldn't check my fields, hatch eggs, or interact with others. Spooky! In the 3 hours it took to get resolved (I understand it was a big investigation of course) I had time to realize how much I'd liked Pokefarm - until it was ripped from me for playing the game. I've only been playing for maybe 2 months now? But I now regularly have a lot of fun with my friends on here and communication on and about this game has brought us together. I've started trying to learn BBC from the ground up. This feels like a proper community. Although the ban was temporary and, again, everyone I interacted with was polite, the email saying I was permanently banned for botting with no further details really shook me up. Funnily Enough I had a party full of eggs ready to hatch and when I was let back in my first hatch was a shiny. To tie it back to your post, I am definitely demoralized knowing that at any point in the future I, or anyone else, could be banned as a "suspected" response with limited details as to why - and all progress could be lost. This might never be the actual case, but this event sets a strange precedent. I am even a bit weary to post this. I really do not want any qualms, but I want to speak my mind on the issue.