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Single post in Questions About Site Rules 2.0

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Methos's AvatarMethos
Methos's Avatar

QUOTE originally posted by Toxel

I've seen some users whose trainer cards say that they had accounts previously but didn't know their account information. should this be reported?
Yes please. Players who lose their account information should be contacting the Support Centre for assistance, not making a new account. It's possible that players may be talking about PF1 accounts, but it's been a number of years since PF1 was shuttered, so it's becoming increasingly less likely. We'll need to speak with any such players and see if we can track down their original accounts.
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