Single post in Regarding Off-Site Trading

If this situation has happened, then the user will be locked to explain themselves in our Support Center. However, you must be sure to file an official report with us. You should never gift someone an item/pokemon/currency when doing Paypal trades - always send it like a normal trade and have them respond to it once they've completed the transaction AND double check that they've sent you the payment before confirming. Paypal requires that all things sold by their users must be sent as a "Goods and Services" payment specifically for that reason. If you discover that you have been scammed by a user, you may submit a charge back request. This opens an official investigation with Paypal against the user and is the first step towards getting your money returned by Paypal. Be sure to include images and proof of the incomplete transaction to help them process your claim faster. Please note that submitting a charge back does not guarantee that you'll get your money back. This is an option they provide to protect buyers using their platform. Hopefully this answers your question? c: